Bertha conducted her WBL assignment with the Hazleton Office of PA CareerLink, where she immersed herself in a fast-paced office environment that emphasizes customer service. Bertha arrived in the U.S. 2 years ago from the Congo, has earned her high school diploma with Keystone and is nearly completed her trade.
“There are many challenges I face during the day, but it is helping to prepare me,” she said. “The customer service is something I really enjoy. Helping people who need a job is very rewarding.”